The Chicago field office notifies applicants and petitioners who have previously scheduled appointments. Besides the applicant, the people allowed to visit include an attorney/authorized representative and a person providing disability assistance.
The lawyer/representative can accompany the applicant or participate telephonically. Interpreters are available via telephone; however, in case it is determined that they should be physically present, the interview may be rescheduled if an interpreter is not available at that time.
Individuals looking to reschedule must call the USCIS Contact Center at 800-375-5283. Asylum seekers can reschedule by following the instructions provided in their interview notice.