The USCIS only provides limited information through field offices. The majority of the information, tools, and resources are available on the federal agency’s official website. Some of these tools and resources are as follows:
Service/ Information Locator
You can use the locator section to find the location of a field, asylum, or international office; an authorized doctor near you; an English or citizenship preparation class; and the filing fees for your application form.
For any type of application, you don’t have to visit a field office to submit it because you can do it online. For this purpose, you’ll need a USCIS online account. You can create an account (for free) from the following page. You can visit here to see the list of online forms.
You also don’t have to call USCIS or visit the Kendall field office to know about the status of your case. The following tool helps you find the status of your application, request, or petition.
From the e-request section, you can ask about the processing of your case, a missing document, special accommodation for your interview, or correction of typos.